Optimization solutions

Branches are and will remain the most important channel for financial institutions. However, branches are also the most expensive channel, so banks are intensifying their efforts to run them efficiently and profitably - without impairing customer service. Cost pressures and declining branch ratios are forcing banks to rethink their branch strategy and their branch designs.

BS/2 provides consultations that are based on an intelligent consulting system - Branch Optimizer, to optimize bank branches and other institutions with a customer service area. Branch Optimizer is a full-function customer service automation system designed to reduce costs and increase the efficiency of personnel and the division as a whole. BS/2 gives its customers an easy-to-understand presentation about the current status of division load and performance, identifies the problematic areas and suggests the best solutions.

Clients are able to see the effect of the suggested changes before they are implemented. No trial is needed to determine what effect the changes would have if actually applied. This means no need to purchase expensive equipment, hire and dismiss employees or resort to other complex and costly changes.

BS/2 bank branch consulting experts will: