Video security solution

With the rise in the number of ATMs in Europe there has also been a significant rise of reported ATM crimes. The guarantee of safety of devices from external attacks, illegal client actions, vandalism and fraud, as well as dishonest client actions resistance, requires enormous resources.

 We have created the highest-grade video security solution for self-service devices - ATMeye.iQ: 

  • Obtains photos and video quickly and conveniently
  • Decreases and manages disputes with clients
  • Minimizes costs (security, integration, technical support, etc.)
  • Centralizes networks
  • Increases staff efficiency
  • Easy integration with any other IT system
  • Improves bank's image and reputation

 24/7 events of the whole self-service device network are being documented remotely. ATMeye.iQ is able to carry out the real-time monitoring of suspicious activities in the area around the self-service device as well as record various events such as: theft (card data theft, ATM explosion, gas attacks, etc.), fraud (skimming), vandalism and other illegal actions.

Furthermore, ATMeye.iQ particularly actively helps to settle the conflicts arising in the process of the transactions. Any dispute that occurs between a client and a financial institution can be settled by using snapshots as evidences in identifying the circumstances.

 Here is main ATMeye.iQ functionality

  • 24/7 alerts on suspicious actions (motion detection, "camera covered")
  • Remote captured information management and immediate download
  • Dispute management (conflict resolution) 
  • Intelligent recognition of illegal actions
  • Centralized HW & SW technical status control
  • Monitoring (camera status, video card status, connection status)
  • Self-service device management by bank, city, region, country
  • User rights management and administration
  • Reporting
  • Snapshot and video archiving
  • Disk space monitoring
  • Camera setting adjustment by schedule