Software Support and Maintenance Services
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Try out our software support and management services, which provide the easiest software incident resolution for BS/2 and Wincor Nixdorf products. We offer:
- Remote consultations concerning software operation
- Global network of support centres with the expertise across our broad portfolio
- Local language support in major countries
The high qualification of BS/2 specialists in the field of software support and maintenance, the use of the Service Desk system, and optimization of IT service processes based on the global ITIL practices ensure high quality of the services and their efficient availability and provision 24 hours a day.
Depending on individual needs and capabilities, You can choose different software support levels and the need for software maintenance services. The levels differ in speed of professional response, amount of additional services, and price. The software maintenance package is the same for all support levels and includes hot-fixes, updates and upgrades.
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